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How much compensation for a delayed United Airlines flight from Heathrow?

£520 each, if you land 3 hours or more late

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Flights a year
13,702
Landed on time
76.9%
Land 3 hrs or more late
260a year

Last 12 months, CAA data

What you're owed

£520 just you
£1,040 two of you
£2,080 a family of four

Everyone with their own seat is paid, children included. About 260 flights a year on this one cross the 3-hour line.

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If it lands 3 hours or more late we email you what you're owed.

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How bad is it

Does United Airlines get delayed a lot at Heathrow?

1.9% of United Airlines' 13,702 flights a year at Heathrow land 3 or more hours late, which works out at about 260 flights a year crossing the line where the airline has to pay.

When is it worst?

July 2025, when United Airlines flights at Heathrow ran an average of 27.5 minutes late.

See all the numbers for United Airlines at Heathrow

In the last 12 months, United Airlines operated 13,702 flights at Heathrow, and 1.9% were 3 or more hours late, the threshold where £520 each becomes payable.

Flights are landing on time less often than last year: 76.9% ran on time against 77.2% in the twelve months before, and the average delay rose from 16.7 to 17.5 minutes.

United Airlines at Heathrow, last 12 months
United Airlines at Heathrow, last 12 months Figure vs year before
Flights at Heathrow 13,702 was 13,443
Ran on time (within 15 min) 76.9% ▼ was 77.2%
Average delay 17.5 min ▲ was 16.7 min
3 hours or more late (the line where they pay) 1.9% -
Cancelled 2.0% -
Flights 3 hours or more late (a year) 260 flights/year -

The CAA's figures combine arrivals and departures, so this covers traffic both ways, not departures alone.

United Airlines at Heathrow, month by month

27.5m
17.5m
15.1m
16.6m
19.9m
20.9m
19.4m
13.4m
16.1m
11.1m
16.4m
15.8m
JulAugSepOctNovDecJanFebMarAprMayJun

Worst month: July 2025, averaging 27.5 minutes.

Route by route

United Airlines' busiest routes at Heathrow

Destination 3 hours or more late 3 hours or more pays
New York (Newark) 2.9% £520each
Chicago (O'Hare) 2.0% £520each
San Francisco 0.7% £520each
Houston 0.9% £520each
Washington (Dulles) 2.1% £520each
Denver International 0.5% £520each
Los Angeles International 0.8% £520each

Your rights

Your rights on this route

Heathrow is a UK airport, so every flight departing from it is covered by UK261, whichever airline you fly with. Delays of 3 or more hours pay £220 to £520 each depending on how far you were flying, and the table above gives the exact figure for each of these routes. See the full breakdown on the 3-hour rule. If the flight is cancelled instead of delayed, broadly the same amounts apply under different conditions. See cancelled flight compensation.

United Airlines from other airports

See all of United Airlines' UK airports

Other airlines at Heathrow

Compare every airline at Heathrow

Source: UK Civil Aviation Authority punctuality statistics, July 2025 to June 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports. Methodology and limitations.