How much compensation for a delayed Malaysian Airlines System-Mas flight from Heathrow?
£520 each, if you land 3 hours or more late
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Effectively one route: Heathrow to Kuala Lumpur (Sepang), 10,605 km apart, so the figure is flat.
- Flights a year
- 1,459
- Landed on time
- 82.1%
- Land 3 hrs or more late
- 4a year
Last 12 months, CAA data
What you're owed
£520each if a delay of 3 hours or more hits this route
Effectively one route: Heathrow to Kuala Lumpur (Sepang), 10,605 km apart.
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If it lands 3 hours or more late we email you what you're owed.
How bad is it
Does Malaysian Airlines System-Mas get delayed a lot at Heathrow?
0.3% of Malaysian Airlines System-Mas' 1,459 flights a year at Heathrow land 3 or more hours late, which works out at about 4 flights a year crossing the line where the airline has to pay.
When is it worst?
March 2026, when Malaysian Airlines System-Mas flights at Heathrow ran an average of 25 minutes late.
See all the numbers for Malaysian Airlines System-Mas at Heathrow
In the last 12 months, Malaysian Airlines System-Mas operated 1,459 flights at Heathrow, and 0.3% were 3 or more hours late, the threshold where £520 each becomes payable.
Flights are landing on time more often than last year: 82.1% ran on time against 67.8% in the twelve months before, and the average delay fell from 22.4 to 10.5 minutes.
| Malaysian Airlines System-Mas at Heathrow, last 12 months | Figure | vs year before |
|---|---|---|
| Flights at Heathrow | 1,459 | was 1,456 |
| Ran on time (within 15 min) | 82.1% | ▲ was 67.8% |
| Average delay | 10.5 min | ▼ was 22.4 min |
| 3 hours or more late (the line where they pay) | 0.3% | - |
| Cancelled | 0.4% | - |
| Flights 3 hours or more late (a year) | 4 flights/year | - |
The CAA's figures combine arrivals and departures, so this covers traffic both ways, not departures alone.
Malaysian Airlines System-Mas at Heathrow, month by month
Worst month: March 2026, averaging 25 minutes.
Route by route
Malaysian Airlines System-Mas' busiest routes at Heathrow
| Destination | Flights | Distance | Avg delay | 3 hours or more late | 3 hours or more pays |
|---|---|---|---|---|---|
| Kuala Lumpur (Sepang) | 1,459 | 10,605 km | 10.5 min | 0.3% | £520each |
Your rights
Your rights on this route
Heathrow is a UK airport, so every flight departing from it is covered by UK261, whichever airline you fly with. Delays of 3 or more hours pay £220 to £520 each depending on how far you were flying, and the table above gives the exact figure for each of these routes. See the full breakdown on the 3-hour rule. If the flight is cancelled instead of delayed, broadly the same amounts apply under different conditions. See cancelled flight compensation.
Malaysian Airlines System-Mas from other airports
Other airlines at Heathrow
Source: UK Civil Aviation Authority punctuality statistics, July 2025 to June 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports. Methodology and limitations.